SHIPPING POLICY

At Mae Simone Cosmetics, we do our best to get your order packed and on its way to you as quickly as possible.

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Processing Time
Orders are typically processed within 2–5 business days. Processing times may be longer during holidays, launches, or high order volume.

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Shipping Time
Once your order has been shipped, delivery times may vary depending on your location and the shipping method selected at checkout. We are not responsible for carrier delays once the package has been handed over to the shipping provider.

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Shipping Confirmation
You will receive a shipping confirmation email with tracking information once your order has shipped.

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Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

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Lost, Delayed, or Stolen Packages
Once an order is marked as delivered, we are not responsible for lost or stolen packages. If you have issues with delivery, please contact USPS directly.

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Questions
If you have any questions about your order or shipping status, please contact us at maesimonecosmetics@gmail.com.

Thank you for shopping with Mae Simone Cosmetics.